Shipping policy
Thank you for shopping at NOXERA. We are committed to delivering your order as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
- Saudi Arabia & GCC: 3–7 business days
- International orders: 7–21 business days
Shipping times may vary depending on your location and customs clearance.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on orders above a certain amount — check our current promotions for details.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will resolve the issue promptly.
Contact Us For any shipping inquiries, please reach out to us at [your email] or through our Contact page.